: A Collection Analyst is responsible for managing, analyzing, and optimizing the process of recovering overdue payments or debts from customers or businesses. The role involves data-driven analysis, customer communication, and implementation of effective collection strategies.

- Responsibilities: Has to do B2B collections & dispute resolution.

- Contact customers for payment through phone & email and adhere to collections strategy

- Analyze AR aging reports, prioritizing customer accounts and take necessary actions to expedite resolution

- Respond to inquiries from customers or internal stakeholders regarding account reconciliations.

- To acquire current process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates
- To work on process improvements and instigate sharing of best practices across the team.

- Ensure adherence to Company Policies and Procedures

- Qualifications: Bachelor’s degree or equivalent relevant experience.

- Minimum 0-3 years of experience in Accounts Receivable (AR) Collections or a similar role

📌 Senior Executive (Noida)
🏢 EXL Service
📍 Noida