Company: A Large Global Organization
Key Skills: RPA, AI Artificial intelligence, SQL, Power Querying, Power automate
Roles and Responsibilities:
Support operational workflows involving automation, data validation, and exception handling across business processes.
Perform reconciliation and variance analysis using spreadsheets, SQL, and Power Query.
Review structured outputs such as JSON files and logs to identify data issues and process exceptions.
Work with ticketing and service management platforms to track, resolve, and escalate operational incidents.
Assist in maintaining and improving RPA and AI-supported operational processes.
Skills Required:
3 to 5 years of experience in operations, service delivery, data operations, quality assurance, or automation support.




Hands-on experience with RPA and Artificial Intelligence in an operations or support workplace.
Strong working knowledge of SQL and Power Query for data analysis and operational reporting.
Ability to manage structured data, reconciliation tasks, and variance analysis with accuracy.
Experience supporting service workflows, ticketing tools, and operational issue resolution.
Good to Have:
Exposure to Power Automate.
Experience with Freshservice or similar service management platforms.
Ability to read JSON or log files.
Experience in a shared services or Global Capability Centre environment.
Education: Bachelor's degree in any discipline; Commerce, Science, Engineering, or Statistics preferred.

📌 AI Operation Analyst_103274 (Mumbai)
🏢 MyCareernet
📍 Mumbai