Company Description:
Securitas is a global leader in security and loss prevention, with revenues exceeding $12 billion and a presence in 44 markets worldwide. In India, Securitas employs around 50,000 trained security professionals who support clients across multiple industry verticals. The company offers integrated protective services including specialized guarding, electronic security solutions, escort guarding, event security, executive protection, risk management, and background verification services. Securitas serves large corporates and organizations in sectors such as banking, IT/ITES, retail, healthcare, hospitality, and manufacturing. The organization is committed to being an employer of choice and to delivering creative, data-driven security solutions tailored to the evolving business environment in India. www.securitas.in

Role Description:
The Senior Operations Manager / Branch Operations Manager – Security Field Operations is a full-time, on-site role based in the Kolkata metropolitan area.
This role is responsible for overseeing day-to-day branch operations,



including planning, coordinating, and supervising security field teams across client sites.
The individual will manage deployment schedules, ensure adherence to service-level agreements, and maintain compliance with company policies, regulatory requirements, and client-specific standards.
Key tasks include monitoring performance and deliverables as per SLAs, conducting site audits, resolving operational issues, and collaborating with clients to understand requirements and continuously improve service delivery.
The role also involves managing field operations team, optimizing resource utilization, supporting business growth initiatives, and mentoring team to maintain high levels of professionalism, minimize shortages and maximize client satisfaction.

Qualifications:
Bachelor’s degree
Experience in operations management within security services or related industries, including branch or field oper

📌 Senior Operations Manager (Kolkata)
🏢 Securitas India
📍 Kolkata