A global leader in plant-based ingredients, this organization specializes in starches, proteins, sweeteners, and pharmaceutical excipients, serving food, nutrition, and healthcare industries across 100+ countries. It has a strong presence in India with manufacturing and innovation capabilities, focusing on sustainable and science-driven solutions.
Job Description
Oversee digital service operations and performance management.
Ensure consistent and reliable service delivery across all platforms.
Monitor and improve service performance metrics.
Work closely with teams to address operational challenges.
Identify areas for improvement and implement solutions.
Maintain compliance with service standards and policies.
Prepare and present performance reports to stakeholders.
Collaborate with technology teams to enhance service efficiency.
The Successful Applicant
We're looking for someone who has:
Experience managing digital services and operations.
Solid problem-solving and analytical skills.
Confidence working with performance metrics and data.
Positive communication and team collaboration skills.
What's on Offer
A permanent role with opportunities to grow.
Chance to work in a FMCG/ Pharma-focused technology workplace.
📌 Digital I&ops Service Mumbai
🏢 Michael Page
📍 Mumbai
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