Key Responsibilities
Manage student chat support and handle day-to-day student queries.
Identify, escalate, and follow up on student issues until resolution.
Coordinate and manage Google Meet sessions.
Support daily academic activities and student coordination.
Maintain trackers, reports, and records using MS Excel.
Coordinate with trainers and internal teams for student-related requirements.
Ensure proper follow-up and timely closure of assigned tasks and issues.
Preferred Candidate Profile
Minimum 1 year of relevant experience.
Previous EdTech experience is preferred.
Positive knowledge of MS Office, especially MS Excel.
Robust communication, coordination, and problem-solving skills.
Ability to independently handle student queries and follow-ups.
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Academic Coordinator Tirur
🏢 Skillmount
📍 Tirur
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