Summary

We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a current emerging business environment.

As an Academic Counselor you will be responsible for developing recent leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles and Responsibilities

Responsible for admission process of students

Follow up on leads generated through various sources

Explain admission procedures and courses offered by the institute to the prospective students

Responsible for admission process of students

Follow up on leads generated through various sources

Explain admission procedures and courses offered by the institute to the prospective students

Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media.





Identifying references through the existing customer base to increase the sales pipeline

Details pertaining to lead discussions and conversion should be updated for the manager.

Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

Handle Objections and Price Negotiation in order to generate Sales Revenue.

Maintain effective communication till the time learner is onboarded

Keywords

Sales, Communication skill, Negotiation skill

Mandatory Key Skills (atleast 1)

Sales, Communication skill, Negotiation skill

Work Experience Required

0 to 1 years

Location

Chaggampuzha metro station, Kochi

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Perks
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Academic Counselor Kochi
🏢 Techbyheart India
📍 Kochi