Job Description
Salesforce Tech Lead / Associate Architect
nRole Summary
nWe are seeking a Salesforce Tech Lead / Associate Architect to lead solution design, architecture, and delivery across Sales Cloud, Service Cloud, Data Cloud, and Agentforce. The role requires a solid blend of technical leadership, hands-on implementation, stakeholder management, and team mentoring to deliver scalable CRM, customer data, and AI-powered solutions.
nMust-Have Skills
n
n
Salesforce Sales Cloud, Service Cloud, Data Cloud, and Agentforcen
Data Cloud: Data Streams, DMO Design, Identity Resolution, Customer 360, Segmentation, and Calculated Insightsn
Agentforce: Agent Builder, Prompt Templates, Trust Layer, and AI-driven automationn
Sales Cloud: Lead-to-Chance, Forecasting, CPQ, and Territory Managementn
Service Cloud: Case Management, Omni-Channel, Knowledge, and Experience Cloudn
Salesforce Integrations, APIs, ETL/CDC, and Data Architecturen
SQL and reporting integrations with Power BI/Tableaun
Technical leadership, solution architecture,



and stakeholder managementn

nGood to Have
n
n
Marketing Cloud integration with Data Cloudn
CRM Analytics / Einstein Analyticsn
Enterprise Salesforce transformation experiencen

nKey Responsibilities
n
n
Own end-to-end Salesforce solution architecture and technical delivery.n
Lead and mentor Salesforce developers and engineers.n
Design and implement solutions across Sales Cloud, Service Cloud, Data Cloud, and Agentforce.n
Architect integrations, data models, Customer 360 solutions, and AI-powered automation.n
Collaborate with business stakeholders and clients to define scalable solutions.n
Ensure data governance, platform scalability, and best practices.n

nPreferred Certifications
n
n
Salesforce Sales Cloud Consultantn
Salesforce Service Cloud Consultantn
Salesforce Data Cloud Consultantn
Salesforce Data Architectn
Salesforce Agentforce Specialistn
Sal

📌 Salesforce Tech Lead Pune (India)
🏢 dentsu
📍 India