About The Role About the Role We are looking for an experienced Branch Manager / Regional Manager to lead and scale a rapid-growing B2C operations business. The ideal candidate should have hands-on experience managing 2–3 branches, driving operational excellence, leading teams, and ensuring exceptional customer experience. Key Responsibilities
Manage end-to-end operations across multiple branches.
Lead branch teams and ensure smooth day-to-day business operations.
Drive branch performance, customer satisfaction, and operational efficiency.
Monitor branch KPIs, MIS, profitability, and service quality.
Handle customer escalations and ensure timely resolution.
Build and manage vendor and partner relationships.
Ensure process compliance and continuous operational improvements.
Support business expansion and recent branch setup initiatives. Note- Candidates from Car Relocation, Home Relocation, Mobility, Used Car, Automotive, or Logistics industries will be preferred.
Must-have skills Multi Branch ManagementBranch OperationsRegional OperationsVendor ManagementP&L; ManagementBranch Operations ManagementManage daily B2C operationsBranchManagementRegional ManagementP&L; / Cost Control
📌 Branch Manager Kolkata
🏢 gatihire
📍 Kolkata
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