We are seeking a agile and result-oriented Branch Manager to oversee the daily operations of our skin and hair clinic. The ideal candidate will be responsible for managing clinic performance, staff coordination, patient experience, and business growth while ensuring high standards of service and compliance.
Key Responsibilities:
Oversee overall branch operations of the clinic
Manage front office, therapists, doctors, and support staff
Ensure excellent patient experience and service quality
Achieve monthly revenue and target goals
Handle appointment scheduling, billing, and reporting
Monitor inventory of clinic products and consumables
Implement marketing strategies to increase footfall
Handle customer feedback, complaints, and retention
Ensure compliance with clinic standards and hygiene protocols
Coordinate with management for business expansion and reporting
Requirements:
Bachelor’s degree in Business / Healthcare / Related field
2–5 years experience in clinic, hospital, salon, or wellness center management
Robust leadership and team management skills
Positive communication and customer handling abilities
Basic knowledge of skin & hair treatments is an added advantage
Target-oriented and business-driven mindset
Key Skills:
Leadership & Team Management
Sales & Marketing
Customer Relationship Management
Operations & Planning
Problem Solving