About the Role

Manage assigned event accounts from briefing through post-event closure.

Own client communication, proposals, quotations, presentations, approvals, budgets, timelines and vendor coordination.

Work closely with creative, production and operations teams, manage multiple projects, resolve escalations and contribute to account growth, repeat business and client retention.

Key Responsibilities
Manage client relationships and act as the primary point of contact for assigned accounts
Understand event objectives, requirements, budgets and expectations
Prepare client briefs, proposals, quotations, presentations and project updates
Coordinate with creative, production, operations and vendor teams
Manage approvals, feedback, timelines, deliverables and payments
Attend client meetings, presentations, site visits and events
Handle escalations, last-minute changes and execution challenges professionally
Ensure projects are delivered on time and to agreed quality standards
Drive client satisfaction, retention and repeat business
Maintain project documentation and provide post-event reports




Required SkillsExcellent client communication and relationship-management skills
Strong presentation, negotiation and interpersonal skills
Strong coordination, follow-up and project-management abilities
Ability to manage multiple clients and projects under deadlines
Strong problem-solving, ownership and decision-making mindset

Preferred Qualifications
Graduate or Post Graduate in Marketing, Business, Advertising, Hospitality, Event Management or related field
Prior experience in an event, experiential, activation, exhibition or advertising agency preferred
Proficiency in MS Office, PowerPoint, Excel and Google Workspace
Willingness to travel and work flexible hours during events
What Were Looking ForClient-first approach with solid commercial and business awareness
Confident stakeholder management and professional communication
Ability to work in a fast-paced event workplace
Robust ownership of client accounts and project deliverables

📌 Client Servicing & Account Manager – Events Mumbai
🏢 Caliber Organisation
📍 Mumbai