Centre Lead Kochi

Centre Lead Kochi

10 Sep
|
Dignifyd Io
|
Kochi

10 Sep

Dignifyd Io

Kochi

Lead Contact Center operations, drive customer experience, sales conversions, SLA achievement, team performance, workforce planning, and process improvements while ensuring operational excellence and business growth.

Required Candidate profile

10+ years in Contact Center/BPO Operations with solid team management, SLA, CSAT, NPS, and sales performance experience. Excellent leadership, stakeholder management, and problem-solving skills.

📌 Centre Lead Kochi
🏢 Dignifyd Io
📍 Kochi

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