We are looking for a agile and customer-focused Customer Relationship Manager to join our growing team The ideal candidate will be responsible for customer communication, lead follow-up, client support, and maintaining solid customer relationships.
Key Responsibilities
Handle inbound and outbound customer calls and inquiries.
Follow up with leads and convert inquiries into business opportunities.
Provide product and service information to prospective customers.
Maintain regular communication with existing customers.
Address customer concerns and coordinate with internal teams for timely resolutio Qualifications
Bachelor's Degree in any discipline.
Experience in Academic Counselling, Telecalling, Customer Service will be preferred.
Required Skills
Fluent communication in English, and Malayalam.
Strong interpersonal and customer-handling skills.
Valuable telephone etiquette and communication abilities.
Basic computer knowledge and proficiency in MS Office.