With 15+ years of experience, we deliver end-to-end loyalty and engagement solutions across strategy, technology, fulfilment, analytics, and field execution.
Role Overview
We are looking for a customer-focused Customer Experience Executive to handle inbound leads and Outbound generated through our brand website. The role involves engaging with customers, understanding their requirements, providing product information, and ensuring a smooth customer experience.
Key Responsibilities
Handle inbound and customer customer leads and queries.
Understand customer requirements and recommend suitable solutions.
Communicate product features, pricing, and availability clearly.
Maintain records of calls, follow-ups, and customer feedback.
Ensure a high level of customer satisfaction.
Candidate Profile
Excellent verbal and written communication skills.
Customer-first approach with positive interpersonal skills.
Ability to multitask and manage interactions efficiently.
Prior experience in telecalling/customer support is preferred.
Job Details
Job Type: Full time | Permanent
Location: Dwarka Sector 8, Delhi | In-office
Working Days: Monday–Saturday
Sunday: Roster basis | Comp-off provided
Timings: 9:30 AM – 6:30 PM
Application Question: Are you directly connected to the Blue Line Metro – Dwarka Sector 8? Work Location: In-person
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Service Representative English Dwarka
🏢 Innovative Incentives Rewards
📍 Dwarka
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