The role is responsible for managing high-performing support teams across Voice, Email, Chat and digital channels, ensuring exceptional customer experiences while driving operational efficiency, service quality and continuous process improvement.
Required Candidate profile
Bachelor's degree in Business Administration, Commerce, Management or a related discipline.
8–10 years of experience in Customer Support.
Minimum 3 years of experience managing customer support teams.
Perks and perks
Five Days.3 pm to 1 am .
Upto 10LPA
📌 Customer Support Manager Pune
🏢 Techgen Cyber Solution
📍 Pune
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