Key Responsibilities:
Handle daily Seller Central / Vendor Central operational activities.
Download and track orders / POs.
Monitor PO confirmation and pending quantities.
Track inventory availability and highlight OOS SKUs.
Maintain SKU / ASIN-level operational data.
Coordinate with Warehouse for picking, packing and dispatch.
Follow up with Logistics for pickups, appointments and deliveries.
Monitor pending orders and ageing.
Track Fill Rate, shortages and cancellations.
Maintain daily operational MIS.
Update ERP / OMS / Amazon panels accurately.
Track returns, shortages, claims and exceptions.
Follow up on unresolved operational issues.
Support reconciliation and documentation.
Escalate delays and risks to the Operations Manager.