Role & responsibilities
Handle end-to-end hotel bookings for events and corporate groups.
Coordinate with hotels for rates, availability, rooming lists and confirmations.
Negotiate rates and manage hotel/vendor relationships.
Handle check-in/check-out, room allocations and last-minute changes.
Coordinate with clients, internal teams and hotels for accommodation requirements.
Manage hotel invoices, payments and settlements.
Resolve guest/hotel-related issues during events.