PREMIUM FITNESS & SPORTS BRANDIN GURGAON

We are a premium sports and fitness club focused on delivering a high-quality experience to a small, loyal and premium clientele.

Our services include fitness training, boxing, sports science testing, recovery, rehab-prehab and strength & conditioning.

WE ARE HIRING: FRONT DESK / CUSTOMER EXPERIENCE ASSOCIATE

We are looking for a smart, energetic and people-oriented individual to join our team.

This role involves interacting with members and enquiries, managing day-to-day front-desk activities, supporting the sales process and ensuring a smooth member experience.

Key Responsibilities
Handle member check-ins, enquiries and basic front-desk operations.
Attend calls and respond to customer queries professionally.
Coordinate demo sessions and assist with member onboarding.
Follow up with recent enquiries and potential members.
Coordinate with trainers and the internal team regarding member schedules.
Assist members with programme, schedule and general club-related queries.
Support the team in maintaining a high-quality member experience.
Assist with daily operational activities at the club.
Support sales and membership-related activities.




Handle customer communication through calls, WhatsApp and other communication channels.
Take responsibility for assigned tasks and ensure timely follow-up.

Skills & Qualities We Look For
Excellent communication skills, especially in English.
Confident and comfortable speaking with people.
Positive interpersonal and customer-handling skills.
Ability to communicate clearly over calls and WhatsApp.
Quick learner with a positive attitude.
Interest in fitness, sports, health and wellness is an advantage.

Who Can Apply?
Freshers are welcome.
Candidates with experience in front desk, sales, customer service, hospitality, fitness or operations can apply.
Candidates from sports, fitness, physical education or related backgrounds are also encouraged to apply.
Students/recent graduates looking to build a career in the sports and fitness industry may apply.

Job Type Full-time

Location

Golf Course Extension Road, Sector 66, Gurgaon

Job Type: Full-time

Pay: ₹18,273.55 - ₹37,081.57 per month

Perks
Health insurance

Language:
English (Required)

Work Location: In person

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