Welcome and greet members and guests warmly and professionally.
Create a positive first impression and maintain a premium service experience.
Assist members with information regarding club facilities, services, activities and events.
Understand member requirements and provide prompt assistance.
Build positive relationships with regular and premium members.
andle member queries through walk-ins, calls, and other communication channels.
Respond to requests, feedback and complaints professionally.
Resolve member concerns promptly or coordinate with the relevant department for resolution.
Manage the reception/front desk and ensure it remains clean, organised and presentable.
Maintain member and guest records accurately.
Manage visitor/member entries and provide necessary information.
Coordinate appointments, meetings, bookings and club activities where required.
Maintain daily reports, registers and relevant documentation.
📌 Front Office Executive Pimpri Chinchwad (India)
🏢 Ileseum Clubs
📍 India
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