Job Responsibilities
Greet and assist patients and visitors professionally.
Handle OPD registration, appointments, enquiries, and patient coordination.
Prepare patient bills, receipts, and other billing documents accurately.
Handle cash, UPI/card payments, and maintain daily collection records.
Coordinate with doctors, nursing staff, accounts, and other departments.
Explain billing details and assist patients with billing-related queries.
Maintain patient records and ensure proper documentation.
Handle telephone calls and provide information regarding hospital services.
Support admission, discharge, and insurance/TPA-related documentation as required.
Ensure smooth and courteous front-office operations.