Position: Hotel Manager

Department: Operations

Job Summary:

The Hotel Manager will be responsible for the overall day-to-day operations of the hotel, ensuring excellent guest service, productive operations, staff performance, revenue growth, and adherence to quality standards.

Key Responsibilities:
Manage the overall daily operations of the hotel.
Supervise Front Office, Housekeeping, Food & Beverage, and other operational departments.
Ensure high standards of guest service and customer satisfaction.
Handle guest complaints and resolve operational issues promptly.
Monitor room occupancy, revenue, expenses, and profitability.
Develop and implement strategies to increase bookings and revenue.
Coordinate with the Sales & Marketing team for promotions and business development.
Recruit, train, supervise, and evaluate hotel staff.
Prepare duty rosters and ensure adequate staffing.
Maintain hotel standards related to cleanliness, safety, hygiene, and security.
Coordinate with vendors, suppliers, and service providers.
Ensure compliance with statutory and hotel policies.
Prepare operational reports for senior management.
Monitor inventory, procurement, and cost control.




Organize and supervise events, conferences, banquets, and special functions.
Maintain solid relationships with guests, corporate clients, travel agencies, and other stakeholders.

Qualification:
Bachelor's degree/Diploma in Hotel Management, Hospitality Management, or a related field.
MBA/PG Diploma in Hospitality Management will be an added advantage.

Experience:
3–5 years of experience in hotel/hospitality operations.
Previous experience in a supervisory or managerial position preferred.

Key Skills:
Leadership and team management
Guest relationship management
Communication and interpersonal skills
Sales and revenue management
Cost control and budgeting
Problem-solving and decision-making
Staff training and development
Knowledge of hotel PMS and basic MS Office
Ability to work under pressure and manage multiple responsibilities

Working Conditions: Full time position with flexibility to work in shifts, weekends, and holidays as required by hotel operations.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Hotel Manager Bolpur
🏢 Seacom Skill Council
📍 Bolpur