Instructional Designer / Content Development Specialist

Job Responsibilities: -
Training Needs Identification (TNI) & Ground Research
Field Observations: Directly visiting Stores, Distribution Centers (DCs), and corporate offices to observe employee workflows in their natural settings.
Stakeholder Consultation: Liaising with Function Heads and Subject Matter Experts (SMEs) via probing questions to identify specific skill gaps, operational challenges, and process interlinkages.
Curriculum Architecture & Content Creation
Curriculum Design: Building a structured learning journey using framework fundamentals like ADDIE, Andragogy (Adult Learning), and Blooms Taxonomy.
Multi-Format Development: Drafting comprehensive instructional materials such as SOPs, Trainer Guides, Participant Manuals, Question Banks, and educational podcasts.
Instructional Strategy: Utilizing diverse learning techniques (storytelling, case studies, simulate role-plays, and gamification) to serve diverse learner profiles.
Digital Transformation & Multimedia Execution
Media Creation: Collaborating with PPT Specialists, Multimedia Designers,



and Content Creators to build high-impact slide decks, videos, animations, and interactive activities.
E-Learning Conversion: Translating traditional in-classroom modules into fully interactive digital formats.
Technical Integration & LMS Deployment
Technical Compliance: Packaging digital modules according to global e-learning interoperability standards (SCORM).
LMS Testing: Deploying modules onto the Learning Management System (LMS) and running extensive cross-browser, cross-device compatibility and performance tests.
Quality Assurance & Vendor Management
Vendor Governance: Evaluating external e-learning development partners, tracking deliverables, and reviewing vendor-built modules against brand guidelines.
Evaluation & Maintenance: Applying the Kirkpatrick Evaluation Model to pilot runs, gathering learner feedback, fixing navigation bugs, maintaining strict version control, and continuously improving content based on evolving business priorities.

📌 Instructional Designer / Content Development Specialist Mumbai
🏢 Dmart
📍 Mumbai