Directly manage and coordinate all aspects of account operations of designated Ecom/ Qcom accounts, including PO tracking, stock allocation, delivery execution, assortment and master maintenance.
Key Responsibilities:
Manage daily operations of the respective accounts availability, dispatch, master and assortment hygiene maintenance.
Availability Tracking – check for OOS situations at location level, plugin gap with PO/ fill rate
PO hygiene maintenance - Check for amendments in POs, follow up with accounts to get the update done.
Supply optimization - Liaise with depots for stock allocation according to Pos, ensure appointments taken within 24 hours of PO receipt.
Supply hygiene - Coordinate with account DCs/ WHs for timely unloading of vehicle, resolve rate difference, shelf-life issues
Relationship management – Weekly connect meetings with accounts to ensure smooth operation and close gaps in assortment, availability
Assortment management – Take full custody of assortment – 100% relevant brands in 90% locations
Master data – product page hygiene to be maintained with updated data, images and PO master, offer tracker