100% Remote Role
Permanent position with TriluxTech
Job Title: ServiceNow CMDB Lead (ITOM)

Only looking for candidates who can join in 30 days

Work timings : 2:30 pm to 11:30 pm
Required:
5–10 years of overall IT experience with robust hands-on ServiceNow CMDB expertise
Proven experience in ServiceNow Discovery (minimum 3–5 years preferred, not mandatory)
Solid knowledge of ITOM modules – Discovery, Service Mapping, Event Management
Experience with AIOps / Predictive Intelligence / event correlation frameworks
Deep understanding of CMDB data modeling, identification & reconciliation rules (IRE)
Experience working with CSDM (Common Service Data Model)
Experience with service graph connectors.
Hands-on experience with integrations (REST, MID Server, cloud APIs – AWS/Azure/GCP)
Exposure to large-scale enterprise implementations / greenfield setups
Strong stakeholder management and leadership skills

Positive to Have
Experience with Hardware Asset Management (HAM) and Software Asset Management Professional (SAM Pro)
Knowledge of cloud discovery (AWS,



Azure, GCP)
Familiarity with ServiceNow best practices and security standards
Certifications such as ServiceNow Certified System Administrator (CSA) or CIS-ITOM

Job Summary
We are looking for a ServiceNow CMDB Lead with deep expertise in ITOM (Discovery, Service Mapping) and AIOps. The ideal candidate will lead CMDB strategy, design, and governance while driving accurate configuration data across enterprise environments. This role requires hands-on experience in ServiceNow Discovery and a strong understanding of CSDM alignment and data quality frameworks.

Key Responsibilities
Lead CMDB architecture, design, and implementation aligned with business and IT objectives
Drive ServiceNow Discovery implementation and optimization across on-prem and cloud environments
Ensure CMDB data accuracy, reconciliation, and governance using best practices
Define and implement CSDM-compliant data models an

📌 Servicenow Cmdb Lead Aligarh (India)
🏢 TriluxTech
📍 India