Job Description
Responsibilities
nNew Product Full Life-cycle Management:
n▸ Lead the development of the NPI certification road-map, coordinate R&D;/testing/production resources to ensure key milestones are achieved on schedule.
n▸ Establish a cross-department rapid response mechanism, spearhead breakthroughs in technical bottlenecks, and meet stringent international customer certification standards.
nYield Improvement & Quality Enhancement:
n▸ Set system-level yield targets, coordinate with quality and production teams to resolve quality issues, improve shipment yield rates, and lead customer quality specification and test bench-marking.
n▸ Develop project risk tables, integrate verification schedules and system-level certification results to identify development and certification risks, and implement proactive quality management.
nCustomer Technical Support:
n▸ Provide in office support for global top-tier customers, delivering end-to-end technical solutions for Display hardware and software.
n▸ Resolve customer complaints using the 8D methodology,
maintain an FACA case database, and drive efficiency in solving similar issues.
nCustomer Relationship Management & Maintenance:
n▸ Establish information network channels with customers, ensuring real-time collection and digital processing of system-level certification data.
n▸ Address customer needs, manage customer visits and receptions, organize technical exchange meetings, and maintain long-term partnerships.
nGlobal Cooperative Innovation:
n▸ Serve as the technical interface between BOE and global strategic customers, promoting the implementation of joint display technology development projects.
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nQualifications
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Work Experience: 5+ years in the display industry with experience in FAE, testing, product R&D;, process development, quality management, or project management.n
Other Requirements: Solid learning ability, excellent coordination and communication skills, resilience under pressu