We are looking for an experienced and energetic Restaurant Manager to oversee the day-to-day operations of the restaurant and ensure smooth service, excellent guest experience and effective team performance.
Key Responsibilities
- Manage the daily operations of the restaurant and ensure smooth opening, service and closing.
- Supervise the FOH team, service staff, bar and support staff during operations.
- Coordinate closely with the Kitchen, Bar, Store and Purchase teams.
- Ensure high standards of food quality, service, cleanliness and guest experience.
- Manage staff scheduling, attendance, grooming, discipline and daily briefings.
- Train and motivate staff to maintain company service standards.
- Handle guest feedback and complaints and ensure timely resolution.
- Monitor table allocation, reservations, order accuracy and service speed.
- Monitor daily sales, billing, discounts and complimentary orders.
- Support the management in achieving sales and cost-control targets.
- Monitor inventory, wastage, breakage and stock requirements and coordinate with the Store/Purchase team.
- Ensure proper implementation of SOPs,
hygiene and food-safety standards.
- Ensure compliance with applicable FSSAI, safety and hygiene requirements.
- Conduct regular floor checks and take immediate corrective action when required.
- Prepare daily operational reports and communicate issues to the General Manager/Owner.
Candidate Requirements
- 8+ years of experience in restaurant/hospitality operations, preferably in a Restaurant Manager or Assistant Manager role.
- Strong knowledge of restaurant FOH operations and service standards.
- Valuable team-management and leadership skills.
- Excellent communication and guest-handling abilities.
- Strong problem-solving and decision-making skills.
- Hands-on and comfortable working during busy service periods.
- Knowledge of POS and restaurant management systems.
- Hotel Management / Hospitality qualification preferred.
Key Performance Areas Daily Operations | Guest Satisfaction | Service Standards | Team Performance | Sales | Inventory & Wastage | Hygiene & SOP Compliance
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits
- Food provided
Work Location: In person
📌 manager (Ludhiana)
🏢 Raasta
📍 Ludhiana
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