Job Summary

We are looking for an experienced Microsoft 365 Administrator to manage, administer, monitor, and troubleshoot Microsoft 365 services and ensure a secure, reliable, and highly available collaboration environment.

Key Responsibilities

- Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Microsoft Entra ID.
- Manage users, groups, licenses, roles, permissions, and administrative policies.
- Perform Exchange Online administration including mailboxes, distribution groups, shared mailboxes, mail flow, retention, and troubleshooting.
- Manage Microsoft Teams policies, configuration, meetings, calling, and collaboration features.
- Administer SharePoint Online sites, permissions, storage, sharing, and OneDrive.
- Manage Microsoft Entra ID users, groups, MFA, Conditional Access, SSO, and identity-related policies.
- Implement and maintain Microsoft 365 security and compliance policies.
- Work with Microsoft Defender for email, endpoint, identity, and security monitoring.
- Manage Intune/Microsoft Endpoint Manager for device enrollment, compliance, configuration, and application deployment.
- Monitor service health and resolve incidents related to Microsoft 365 applications.
- Troubleshoot authentication, mail flow, Teams, SharePoint, OneDrive, and endpoint-related issues.




- Support hybrid Exchange/Active Directory environments where applicable.
- Develop and maintain PowerShell scripts for Microsoft 365 administration and automation.
- Perform Microsoft 365 migrations, upgrades, and tenant-level configuration changes.
- Maintain documentation, operational procedures, and troubleshooting guides.
- Work with Microsoft Support and internal infrastructure/security teams for complex issues.
- Follow ITIL processes for incident, problem, change, and service request management.

Required Skills
- Strong hands-on experience with Microsoft 365 Administration.

- Good knowledge of

- Exchange Online

- SharePoint Online

- OneDrive

- Microsoft Teams

- Microsoft Entra ID

- Microsoft Intune

- Microsoft Defender

- Microsoft Purview
- Robust knowledge of Active Directory and Group Policy.
- Experience with PowerShell scripting and automation.
- Knowledge of MFA, Conditional Access, SSO, RBAC, and identity management.
- Good troubleshooting and analytical skills.
- Understanding of Microsoft 365 security, compliance, and governance.

Preferred Certifications
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Security Administrator Associate

Education Bachelors degree in Computer Science, Information Technology, or a related field preferred.

📌 Administartion (Noida)
🏢 Athena Consultancy Services
📍 Noida