Overview
Principal Performance & Scale Engineer
? Location: Hyderabad ? Work Arrangement: Hybrid – 2 days per week in the office
About the Role
We're looking for a strategically minded and technically exceptional Principal Performance & Scale Engineer to architect Hyland's organization-wide performance engineering strategy. You'll translate customer behavior and business priorities into performance SLOs, scalability targets, and infrastructure decisions that guide all of engineering.
This isn't a role about running tests — it's about defining what matters, establishing how we measure it, and driving action when reality diverges from goals. You'll work backwards from customer outcomes, ensuring every benchmark, every metric, and every analysis exists to inform better engineering choices — not just generate data. If you thrive at the intersection of deep technical expertise, cross-functional influence, and strategic thinking, we'd love to connect.
Your Role Responsibilities? Here's What You'll Do.




Define and own the organization-wide performance engineering strategy — establishing which customer archetypes to benchmark against, which metrics matter, and which trade-offs engineering teams should make to deliver consistent, production-representative results.
Establish performance SLOs and scalability envelopes tied directly to real ECM usage patterns; design infrastructure recommendations based on performance analysis — identifying configuration gaps, resource allocation inefficiencies, and architectural constraints that limit scale.
Apply machine learning to performance data for anomaly detection, predictive bottleneck identification, and automated root-cause analysis; surface patterns in telemetry that signal architectural risks or optimization opportunities before customers encounter them.
Define shared performance frameworks across engineering teams so latency SLOs, throughput targets, and scalability trade-offs speak one language org-wide; partner with feature team

📌 Principal Performance and Scalability Engineer (Hyderabad)
🏢 Hyland
📍 Hyderabad