About Traya Health
At Traya Health, we’re on a mission to help people achieve better health through personalised, science-backed solutions. We’re looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team.
Role: Customer Service Associate
As a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, and ensuring a smooth and positive customer experience throughout their journey with Traya.
Key Responsibilities
• Interact with customers professionally and understand their queries, needs, and concerns..
• Provide accurate information and appropriate assistance to customers..
• Build strong customer relationships through effective communication and active listening..
• Resolve customer queries efficiently while maintaining a high standard of service..
• Ensure a seamless customer experience across interactions..
• Coordinate with internal teams wherever required to address customer concerns..
• Maintain professionalism, empathy, and a customer-first approach in every interaction..
• Meet assigned service and performance objectives while maintaining quality standards..
What We’re Looking For
• Graduation is mandatory for all candidates..
• Prior experience in Retail, Hospitality, or Aviation is required..
• Excellent English communication skills — verbal and written communication must be top-notch..
• Strong interpersonal and active listening skills..
• Customer-first mindset with a positive and empathetic approach..
• Ability to handle customer queries professionally and confidently..
• Strong problem-solving and communication abilities..
• Comfortable working in a fast-paced, customer-centric workplace.
Preferred Industry: Candidates with experience in Retail, Hospitality, or Aviation
Education: Gradua
📌 Customer Service Associate (Hyderabad)
🏢 Traya
📍 Hyderabad
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