- Make outbound calls to US customers regarding healthcare products and services.
- Explain product features, advantages, and pricing effectively.
- Generate sales and achieve daily/monthly targets.
- Handle customer inquiries and provide accurate information.
- Maintain proper records of calls and customer interactions in the system.
- Follow company scripts and compliance guidelines for US healthcare processes.
- Build positive customer relationships and ensure customer satisfaction.
- Coordinate with the sales and support team when required.
Required Skills
- Good English communication and interpersonal skills.
- Basic computer knowledge.
- Strong convincing and negotiation skills.
- Ability to work in night shifts.
- Sales-oriented mindset with target achievement capability.
- Prior experience in BPO, telecalling, or US healthcare sales is preferred.