Sales
- Ensure to meet the sales target and increase sales as per defined targets
- Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.
- Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.
- Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.
- Work towards increasing the dealer network in catchment areas
- Ensure meeting AOP Target for Value Added Product (Basket)
- Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL

Finance
- Facilitate collection, realization and account reconciliation
- Ensure achievement of sales & collections as per the defined target
- Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines
- Ensure continuous monitoring of market prices and competitor prices to achieve best possible price
- Increase sales per unit realization through lower discount & maintenance of DLP
- Facilitate reconciliation of customer accounts





Customer Satisfaction
- Build and maintain relationships with key customers, distributors, and stakeholders within the region.
- Address and resolve customer complaints and feedback to ensure satisfaction and loyalty.
- Identify and develop new business opportunities within the region
- Ensure settlement of Claims and addressed of grievances
- Ensure ease and accessibility at all service levels
- Coordinate with internal departments to service customers as per the promised TAT
- Seek customer feedback and facilitate redressal of any complaints/ issues
- Ensure complete documentation for recent customer creation as per KYC norms
- Work with channel partners for mutually beneficial relationship

Manpower Development
- Identify and implement development initiatives for self and team (if any) to improve overall team capability
- Focus on Attrition percentage, succession planning, sales productivity (Rs.

📌 Zonal Sales Head (Kolkata)
🏢 Asahi India Glass Limited (AIS)
📍 Kolkata