Job Summary

This role supports policy servicing activities for an international insurance organization focusing on accurate documentation data management and administrative support using MS Office in a structured office based night shift setting. The position contributes to effective servicing of property and casualty insurance portfolios while maintaining high standards of quality compliance and customer centric outcomes.

Responsibilities

Perform policy servicing activities including data entry verification and updates in policy administration systems while using MS Office tools to maintain accurate records and reports
Manage policy documentation workflows by organizing indexing and maintaining digital and physical files to ensure easy retrieval and strong compliance with internal standards
Prepare and update policy schedules endorsements and related service documents using MS Office applications ensuring clarity completeness and adherence to defined templates




Review incoming requests for policy changes renewals and cancellations validating information identifying discrepancies and escalating complex items based on defined operating procedures
Support night shift operations by monitoring queues prioritizing tasks and meeting turnaround times thereby helping the organization deliver continuous service to global markets
Collaborate with cross functional teams such as underwriting support and customer service through clear written communication to clarify policy details and complete servicing requests
Maintain accurate data in spreadsheets and trackers using formulas and organized layouts to monitor volumes productivity error trends and service level metrics for team reporting
Adhere to compliance guidelines and internal controls by following documented standard operating procedures and participating in periodic reviews to reduce operational risk
Contribute to process improvement by identifying recurring issues in policy servicing suggesting practical changes i

📌 PE-Policy Servicing (Noida)
🏢 Cognizant
📍 Noida