Job Summary

To be responsible for client acquisition and client relationship management for 3EA in the industry and also implement strategies to increase the customer reach of 3EA.

Will lead franchise network expansion, client acquisition, relationship management, and business development initiatives to strengthen market presence and revenue growth. Strong leadership, communication, and strategic planning skills are essential.

Travel: Yes

Responsibilities

- Build relationships with key employees among customers and assist the internal team for client acquisition.

- Take initiative to establish and maintain long-term relationships with key consumers, potential consumers, and key strategic partners within the business's market.

- Spearhead the department's strategy development initiatives, ensuring that they remain consistent with the business's overall strategy.

- Explore new sources of revenue generation, i.e., business expansions through market penetration.

- Play a major role in leading, designing, and implementing the business's development activities and corporate branding in order to increase revenue and gross profit.

- Conducting business analysis, performance analysis, and competitive analysis and also tracking and reviewing actual lead results, weighting them against the set targets and business KPIs.

- Advise clients on creating profitable processes and ensure both the company and clients adhere to contract terms.

- Schedule regular meetings with customers to ensure customer satisfaction standards are maintained.

- Act as point of contact for complaints and escalate issues as appropriate.

- Follow revenue targets and work diligently to meet them.

- Collaborate with internal teams to address customers' needs.





- Review and update the management information system periodically.

Qualifications

- The successful candidate will possess a bachelor's degree and a master's degree, i.e., an MBA, in marketing from a premier business institute.

- The candidate should have a minimum of 5 to 10 years of progressively greater experience in sales, marketing, or business development of a company in a franchise network.

- The candidate needs to have strong experiential knowledge of client acquisition and client relationship management for meeting business expansion targets.

- In addition, the candidate will be a charismatic and creative leader who has demonstrated success in leading the handling of key client accounts.

Skills

- Competent leader skilled at listening to customers, management, and staff, assessing situations, defining strategy, and executing a plan to achieve goals.

- Take initiatives to mentor key personnel in the department, ensuring their constant qualified growth and assisting them in the execution of their duties where necessary.

- Demonstrate consistent activity disciplines to maximize new business development and ensure perpetual pipeline growth.

- Clearly demonstrate problem-solving capacity and the ability to be timely and responsive.

- Experience leading complex negotiations to ensure profitable growth. Leads by example; passionate and committed to being in front of clients.

- Outstanding written and verbal communication skills, interpersonal/relationship building, and planning and project management.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Industry Partner- Franchise Network (Lucknow)
🏢 3EA
📍 Lucknow