Job Description

n
n
n iMerit is a leader in expert data solutionsfor training, tuning and evaluating AI models and computer vision systems. iMerit helps frontier AI labs, AI-native companies and enterprises build more accurate, reliable, and domain-aware models. iMerit delivers high-quality multimodal data across industries such as high-tech Generative AI, autonomous mobility, healthcare AI, and robotics.
n Through Scholars, its global network of specialists such as linguists, physicians, scientists, engineers, and other subjectmatter experts, iMeritpowers high-quality data creation, reasoning evaluation, model alignment, and human feedback workflows for next-generation AI systems. Its proprietary Ango Hub platform allows customers and experts to collaborate on complex multimodal data to generate highly curated and validated training artifacts for high-stakes models.
n iMerit's client base includes3 of the top 7 GenAI labs, 8 leadingAV companies, leadersin healthcare AI, and several robotics startups. In 2026, iMerit was acquired by EXL (NASDAQ:EXLS),



a global data and AI solutions company. For more information, visit imerit.ai
n
n Client IT Operations Support Specialist
n
n Job Details
n Position : IT Operations SupportSpecialist for a US-based ClientAccount Staffing Model: Full time (40 hours per week)
nTarget Start Date: August2026
n Coverage : Monday-Friday, 9:00 AM - 5:00 PM Pacific StandardTime.
nThis shift time converts to: 9:30 PM - 5:30 AM IST
n
- n
- 12:00 AM - 8:00 AM Philippine Standard Timen
- Estimated Volume: Approximately 30-40 tickets per weekn

n
n
n Business Objective
niMerit is (An EXL Company)seeking a dedicatedIT Operations SupportSpecialist for one of our clients, to assume routineIT operations and user lifecycle management activities currently being performed by the Client’s internal engineering resources.
nThis role is intended to support IT operations and user lifecycle management activities and is not expected to fun

📌 Client IT Operations Support Specialist (Kolkata)
🏢 iMerit Technology
📍 Kolkata