Job Description
Dear Applicants,
nGreetings from PineQ Lab Technology
nWe are hiring for one of our clients in Pune for an E-commerce Process
nCandidates with experience in Quick Commerce / E-commerce companies or International Customer Support are welcome to apply.
nIf you have robust communication skills and relevant customer support experience, this could be a great opportunity for you.
nCome and join our team
nDesignation: Customer/Seller Support Executive
nHiring Details
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- Process: Email Process/Blended/Chatn
- Location: Pune, Kharadi Bypassn
- Working Days: 5.5 Days a Weekn
- Shift: Rotational Shiftsn
- Week Off: Rotationaln
- Cab Facility: Both-way cab facility availablen

nJob Responsibilities
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- Handle seller queries and provide effective resolutions through customer support.n
- Assist E-Commerce Business sellers with account, order, payment, listing, and other platform-related concerns.n
- Identify issues, troubleshoot them, and ensure timely resolution.n
- Maintain high-quality customer interactions and meet process SLAs.n




- Document customer interactions accurately in the system.n
- Escalate complex issues to the appropriate team when required.n

nCandidate Eligibility
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- Candidates from E-commerce Seller Support / International Experiencen
- B2 communication is required.n
- Both International and Domestic customer service experience into e-commerce will be considered.n
- If the Candidate is from a non-e-commerce background then B2+ communication is required, and the candidate should have International Customer Service experience.n

nSelection Process:
nHR Interview → Operations Interview → Written Versant Assessment
nImportant
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- Work from Office – Pune.n
- Candidates must be comfortable with rotational shifts and rotational week-offs.n
- Immediate joiners only.n
- Budget: 3 LPA (Negotiable)n

nShare your updated CVs at: [email protected]
nOpen to referrals.

📌 Customer Support Executive (Pune)
🏢 PineQ Lab Technology
📍 Pune