Job Description
Hiring | Senior Technical Consultant – ServiceNow ️ Role: Senior Technical Consultant – ServiceNow Locations: Mumbai | Chennai | Bengaluru | Hyderabad Experience: 5+ Years Role Overview: The Senior Technical Consultant will be responsible for designing, configuring, developing, integrating, and implementing ServiceNow solutions . The role involves working directly with customers, leading technical delivery, conducting functional design workshops, and supporting successful end-to-end solution implementation. The ideal candidate should have strong hands-on ServiceNow experience, excellent knowledge of ITSM/ITIL processes, scripting, integrations, and enterprise technologies , along with the ability to lead small technical or cross-functional teams. Key Responsibilities: • Work closely with customers to understand, analyze,



and translate business requirements into effective ServiceNow solutions • Lead and facilitate functional and technical design workshops • Create detailed solution and design specifications based on out-of-the-box ServiceNow capabilities and customer requirements • Lead end-to-end technical delivery including solution design, configuration, development, testing, deployment, and implementation • Design and develop ServiceNow customizations using JavaScript, HTML, CSS, XML, AJAX , and related technologies • Develop and manage integrations using Web Services, SOAP, Email, MID Server, plugins , and other integration mechanisms • Apply strong knowledge of IT Service Management (ITSM) and ITIL processes , metrics, and KPIs • Provide technical leadership and direction to small technical or cross-functional teams • Collaborate with Pre-Sales and Technical Architecture teams on client presentations, workshops, solution discussions, and technical proposals • Analyze complex technical/business challenges and develop creative, scalable solutions • Prepare explicit and structured technical, functional, and customer-facing documentation • Work with cu

📌 Senior Technical Consultant (Mumbai)
🏢 TECEZE
📍 Mumbai