- We are a luxury travel company serving high-net-worth clients who expect personalised attention and seamless service

- We are looking for young professionals (1-2 years experience) from service backgrounds who are energetic, driven, and customer-obsessed

- This is not a sales role

- It is about delivering exceptional experiences, managing relationships, and ensuring every client interaction feels thoughtful and effortless

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Experience Required

- 1-2 years of experience in a service-oriented role(hospitality, travel, airlines, luxury retail, customer support, relationship management, concierge services, etc )

- Fresh graduates with strong internships in premium service environments may also be considered

Key Responsibilities

- Client Interaction & Service

- Communicate with high-value clients in a professional, warm, and confident manner

- Handle client requests, changes, and queries with speed and attention to detail





- Understand client preferences and ensure personalised service delivery

- Coordination & Execution

- Work with hotels, airlines, destination partners, and internal teams to execute travel plans smoothly

- Track bookings, confirmations, special requests, and timelines

- Ensure all client-facing information is accurate and well-presented

- Quality & Attention to Detail

- Double-check itineraries, names, dates, preferences, and special instructions

- Maintain clear records and client notes for consistent service

- Anticipate potential issues and flag them early

- Skilled Conduct

- Handle sensitive client information with discretion and confidentiality

- Stay calm and solution-oriented during urgent or last-minute situations

Contact number: (phone hidden)

📌 Guest Relationship Manager (Chandigarh)
🏢 Ekido Holiday Tours
📍 Chandigarh