A GEM Operator manages a company's activity on the Government e-Marketplace (GeM) portal.
Key duties: maintain seller registration and compliance documents; create and update product/service listings with specs and pricing; track live bids and reverse auctions, submitting quotes on time; monitor order confirmations and ensure timely dispatch, invoicing, and payment tracking. Also handles admin tasks — coordinating with internal teams, maintaining records, and correspondence with buyers/departments, while staying updated on GeM policy changes.