Key Responsibilities:

- Operational Management:
- Oversee day-to-day operations of the game zone.
- Ensure all games and equipment are in working condition.
- Coordinate with technical teams for timely maintenance and troubleshooting.
- Implement safety and cleanliness standards.
- Team Management:
- Recruit, train, and supervise game zone staff.
- Prepare staff schedules and manage attendance.
- Conduct performance reviews and provide regular feedback.
- Customer Experience:
- Ensure high levels of customer satisfaction.
- Handle customer queries, feedback, and complaints promptly and professionally.
- Organize special events, promotions, and birthday parties.
- Sales and Revenue:
- Monitor daily revenue and prepare sales reports.
- Drive sales through upselling packages and promotions.
- Manage inventory of game cards, tokens, and merchandise.
- Administrative Duties:
- Maintain proper documentation related to staff, inventory, and finances.




- Ensure compliance with local laws and mall regulations.
- Liaise with mall management and external vendors.

Qualifications & Skills:

- Bachelor's degree in Hospitality, Business Administration, or related field preferred.
- 2+ years of experience in game zone or entertainment management.
- Excellent leadership and communication skills.
- Solid problem-solving and customer service abilities.
- Basic knowledge of electrical or mechanical equipment is a plus.
- Proficiency in MS Office and POS systems.

Working Conditions:

- Location: Paras Pearls Mall, Agra
- Flexible working hours including weekends and holidays.
- Physically active role involving walking and standing for long periods.

You can also share your CV at (phone hidden) Job Type: Full-time

Pay: ₹25,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Game Zone Manager (Sikandra)
🏢 PDI India
📍 Sikandra