BVM GLOBAL PERUNGUDI SENIOR SECOUNDARY SCHOOL

Greetings!!!

Front Office Executive – School The Front Office Executive will be responsible for managing the school's reception and front-office operations, ensuring effective communication with parents, students, staff, visitors, and external stakeholders. The role requires strong administrative skills, excellent communication, and hands-on experience with school-related portals and processes.

Key Responsibilities

1. Front Office & Reception Management

- Manage the school's front office and reception area professionally.
- Attend and respond to incoming calls, emails, and parent enquiries.
- Welcome and guide parents, visitors, students, and vendors.
- Maintain visitor records and ensure appropriate visitor protocols are followed.
- Handle general queries and coordinate with the concerned departments for resolution.
- Maintain confidentiality of student, parent, and school information.

2. Parent Handling & Communication

- Handle parent enquiries and concerns courteously and professionally.
- Coordinate with teachers, coordinators, administration, and management to resolve parent queries.
- Provide information regarding school activities, schedules, procedures, fees, uniforms, books, events, and other school-related matters.
- Follow up on parent requests and ensure timely closure.
- Support parent meetings, orientations, and other school events.

3. CBSE & School Portals / Documentation

- Experience in handling CBSE-related works and documentation.
- Maintain and update LOC (List of Candidates) related information and records.
- Handle EMIS and UDISE data entry, updating, verification, and documentation.
- Coordinate with the academic and administrative teams for accurate student data.




- Maintain student records and ensure timely submission of required information.
- Support preparation and maintenance of school statutory and regulatory records.

4. Uniform Distribution

- Coordinate the distribution of school uniforms to students.
- Maintain uniform stock and distribution records.
- Coordinate with parents regarding uniform requirements, sizes, replacements, and exchanges.
- Liaise with uniform vendors and ensure timely availability of required stock.

5. Book Distribution & Coordination

- Coordinate distribution of textbooks, notebooks, and other academic materials.
- Maintain proper records of book distribution class-wise/student-wise.
- Coordinate with vendors, teachers, and parents regarding book-related requirements.
- Handle queries regarding missing, damaged, or replacement books.

6. Student & Administrative Support

- Maintain student-related records and documentation.
- Assist in admission-related documentation and student registration processes.
- Support transfer certificate, student profile, and other administrative documentation as required.
- Coordinate with various departments for smooth day-to-day school operations.
- Assist the administration team during school events and special programmes.

Required Skills & Competencies
- Excellent verbal and written communication skills.




- Good interpersonal and parent-handling skills.
- Solid administrative and organizational abilities.
- Proficiency in MS Office, Excel, Google Sheets, and email communication.
- Ability to work with CBSE-related portals, LOC, EMIS, and UDISE.
- Good data-entry and record-maintenance skills.
- Ability to multitask and work effectively under pressure.
- Professional and pleasant personality.
- Solid attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.

Educational Qualification
- Graduate degree in any discipline.
- Diploma/Certification in Office Administration or a related field will be an added advantage.

Experience
- 2–4 years of experience in a school front office, school administration, or similar administrative role.
- Prior experience in a CBSE school is preferred.
- Hands-on experience with CBSE works, LOC, EMIS, UDISE, parent handling, uniform distribution, and book distribution will be an advantage.

Key Attributes
- Customer-service oriented
- Responsible and dependable
- Patient and approachable
- Organized and systematic
- Good coordination skills
- Proactive and solution-oriented
- Ability to handle parents and visitors professionally

Performance Indicators (KPIs)
- Timely and accurate completion of CBSE/LOC/EMIS/UDISE-related work.
- Effective handling and closure of parent queries.
- Accuracy of student and administrative records.
- Smooth coordination of uniform and book distribution.
- Skilled management of front-office operations.
- Timely communication and coordination with internal departments.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 FRONTOFFICE EXECUTIVE (Perungudi)
🏢 Veranda K12 Learning Solutions
📍 Perungudi