Job Title: Front Office Executive / Customer Care Executive Location:[Pune(Pashan and Swargate)] Job Summary: We are looking for a friendly, professional, and patient-focused Front Office & Customer Care Executive to manage reception activities and provide excellent support to patients and visitors.

Key Responsibilities

Welcome and assist patients, attendants, and visitors.

Handle patient registration, appointments, billing coordination, and enquiries.

Manage incoming calls and direct them to the appropriate department.

Provide information regarding hospital services, doctors, departments, and timings.

Coordinate with doctors, nurses, billing, and other hospital departments.

Handle patient feedback, complaints, and queries professionally.

Maintain accurate records and required documentation.





Ensure smooth patient flow and a positive experience at the reception.

Maintain confidentiality of patient information.

Eligibility

Qualification: Graduate in any discipline preferred.

Experience: 6Months to 1years in Front Office, Customer Care, Reception, or Hospital/Healthcare industry.

Freshers with good communication skills may also apply.

Valuable communication and interpersonal skills.

Basic computer knowledge is required.

- Ability to work in rotational shifts.

Preferred

Skills

- Patient handling | Customer Service | Communication | Reception Management | MS Office | Hospital Coordination

📌 Front Office Executive (Pune)
🏢 HireXpert
📍 Pune