Job Summary:

We are looking for a Front Desk & Volunteer Management Manager to manage front-office operations and oversee volunteer recruitment coordination across multiple clinical studies. This role plays a key part in ensuring smooth volunteer flow while tracking, organizing, and reporting recruitment data so management has clear visibility into study-wise recruitment performance.

Key Responsibilities

- Manage front desk operations, walk-ins, calls, and appointment scheduling

- Act as the primary point of contact for study volunteers and visitors

- Coordinate volunteer scheduling and screening with recruiters and clinical teams

- Monitor and consolidate recruitment data from multiple recruiters

- Maintain study-wise recruitment trackers (screened, enrolled, screen failures,



dropouts)

- Prepare regular recruitment reports for management review

- Ensure data accuracy, confidentiality, and compliance with SOPs/GCP

Requirements

- Bachelors degree (Life Sciences / Healthcare / Administration preferred)

- 1-5 years of experience in clinical research, healthcare coordination, or recruitment management

- Robust working knowledge of MS Excel / Google Sheets

- Excellent organizational, communication, and multitasking skills

- Prior experience in clinical trial recruitment or volunteer management is a plus

📌 Front Desk & Volunteer Management Associate (Bengaluru)
🏢 MS CLINICAL RESEARCH
📍 Bengaluru