Key Responsibilities

- Visitor & Client Management: Welcome clients, partners, vendors, and technicians with a warm demeanor; manage visitor logs, safety sign-ins, and issue guest access passes.
- Call & Inquiry Handling: Answer incoming phone calls, screen inquiries regarding residential/commercial solar installations, and route them to sales representatives or technical support teams.
- Appointment Scheduling: Coordinate and manage appointment calendars for solar consultations, site surveys, and maintenance appointments.
- Mail & Logistics Support: Receive, sort, and distribute daily mail, courier packages, and incoming delivery orders for office or field gear.
- Administrative & Clerical Assistance: Assist with document filing, scanning solar project documents/permits, entering lead data into the CRM, and updating basic client records.
- Reception & Supply Maintenance: Ensure the reception area and showroom display (if applicable) are organized and clean; monitor and reorder front-office inventory and office supplies.

Job Specification (Requirements & Qualifications) Qualifications & Experience

- High school diploma or equivalent; an associate degree or diploma in business administration or related field is a plus.




- 1 to 3 years of prior experience in a reception, front desk, or customer service role (experience in renewable energy, real estate, or technical services preferred).

Technical & Professional Skills

- Communication Skills: Explicit verbal and written communication skills with strong telephone etiquette and professional interpersonal presence.
- Technical Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic office hardware (printers, multi-line phones).
- CRM Familiarity: Exposure to basic CRM software (e.g., Salesforce, HubSpot) or scheduling platforms is highly desirable.
- Industry Orientation: Basic understanding of solar energy concepts or a willingness to quickly learn about solar installation services, financing options, and timelines.

Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Leave encashment
- Paid sick time

Education:
- Diploma (Preferred)

Experience:
- total work: 1 year (Preferred)

Language:
- English (Preferred)
- Hindi (Preferred)

Work Location: In person

📌 Front Desk Executive (Telibandha)
🏢 edmc solar
📍 Telibandha