Position: Front Desk, Appointment & Patient Coordinator
Location: Vadodara, Gujarat
Job Type: Full time
Responsibilities:
- Answer and manage incoming patient calls
- Schedule, reschedule, and cancel appointments
- Handle new and existing patient inquiries
- Coordinate with providers and clinical staff
- Manage patient messages and follow-ups
- Verify and update patient information
- Work with EHR/practice management systems
- Assist with referrals and basic insurance-related coordination
- Maintain professional and HIPAA-compliant communication
Preferred Experience: Experience working with U.S. healthcare practices, medical front desk, appointment scheduling, or patient coordination is preferred. Strong English communication and computer skills are required.