Position:
Facilities Executive – Soft Services
Location:
Gurugram
Department:
Facilities Management
Key Responsibilities
- Manage day-to-day soft services operations including housekeeping, pantry, landscaping, waste management, and pest control.
- Monitor vendor performance and ensure compliance with service level agreements (SLAs).
- Conduct regular facility inspections to maintain cleanliness, hygiene, and workplace standards.
- Ensure adequate availability of housekeeping consumables, pantry supplies, and facility-related materials.
- Coordinate with service partners for timely resolution of complaints and service requests.
- Maintain records related to attendance, manpower deployment, inventory, and statutory compliance.
- Support workplace events, employee engagement activities, and VIP visits from a facilities perspective.
- Conduct audits and implement corrective actions for any service gaps identified.
- Ensure adherence to EHS (Environment, Health &
- Safety) guidelines and company policies.
- Prepare daily, weekly,
and monthly operational reports and share updates with management.
- Coordinate with stakeholders and business teams to ensure high levels of customer satisfaction.
- Assist in budget tracking, vendor billing verification, and invoice processing.
Required Qualifications &
- Experience
- Graduate in any discipline
- Hospitality or Facilities Management qualification preferred.
- 3-6 years of experience in Facilities Management, Corporate Real Estate, Hospitality, or Soft Services Operations.
- Good knowledge of housekeeping standards, vendor management, and workplace operations.
- Robust communication, coordination, and stakeholder management skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
Key Competencies
- Vendor Management
- Stakeholder Management
- Team Coordination
- Problem Solving
- Customer Service Orientation
- Attention to Detail
- Operational Excellence
- Compliance &
- Safety Awareness
📌 Facility Executive Soft Services. (Gurugram)
🏢 JLL
📍 Gurugram