Job Role Granite Business Operations Executive / Manager

- Manage end-to-end operations of the granite business.
- Handle sales, purchase, dispatch, operations, and sampling activities.
- Coordinate with customers, suppliers, factories, workers, transporters, and logistics partners.
- Handle domestic granite sales and customer inquiries.
- Prepare quotations and coordinate order finalization.
- Follow up on payments, order status, and customer satisfaction.
- Manage granite block and slab purchases from quarries and suppliers.
- Negotiate pricing, quality, and delivery timelines with suppliers.
- Maintain strong relationships with suppliers and vendors.
- Oversee daily granite processing activities, including cutting, polishing, and finishing.
- Coordinate with factories and workers to ensure production timelines are met.
- Monitor product quality according to customer requirements.
- Plan and manage dispatch of granite slabs, tiles, and blocks.
- Coordinate with transporters, freight forwarders, and shipping agents.
- Prepare and maintain dispatch documents such as invoices and packing lists.
- Manage granite sample preparation and dispatch to customers.
- Maintain sample inventory and product catalogues.
- Assist with new granite material development and product selection.
- Maintain accurate sales, purchase, stock, and dispatch records.
- Prepare basic operational and business reports for management.
- Coordinate with the accounts team regarding payments, invoices, and related requirements.
- Take ownership of multiple business functions and ensure smooth day-to-day operations.

Key Responsibilities Sales & Customer Coordination:

- Handle domestic granite sales and customer inquiries.
- Prepare quotations and follow up for order confirmation.
- Coordinate with customers regarding specifications, pricing, delivery, and order status.
- Follow up on outstanding payments and customer requirements.
- Maintain positive customer relationships.

Purchase & Vendor Management

- Manage purchase of granite blocks and slabs from quarries and suppliers.




- Negotiate prices, quality standards, and delivery schedules.
- Inspect and coordinate material requirements with suppliers.
- Maintain supplier relationships and purchase records.

Operations Management

- Supervise day-to-day granite cutting, polishing, and processing operations.
- Coordinate with factories, production teams, and workers.
- Monitor production schedules and ensure timely completion.
- Ensure quality standards are maintained as per customer requirements.

Dispatch & Logistics

- Plan and coordinate dispatch of granite slabs, tiles, and blocks.
- Coordinate with transporters, freight forwarders, and shipping agents.
- Prepare invoices, packing lists, and other dispatch-related documents.
- Track shipments and ensure timely delivery.

Sampling & Product Development

- Manage granite sample preparation and dispatch.
- Maintain sample inventory and product catalogues.
- Coordinate with customers regarding sample requirements.
- Assist in identifying and developing new granite materials and finishes.

Documentation & Reporting

- Maintain sales, purchase, stock, and dispatch records.
- Prepare basic reports for management.
- Maintain proper documentation of orders, purchases, and shipments.
- Coordinate with the accounts team whenever required.

Required Skills & Requirements

- Experience: Minimum 2 years in granite, marble, natural stone, or construction industry.
- Strong knowledge of granite materials, sizes, finishes, and quality.
- Ability to independently manage multiple business functions.
- Good communication and negotiation skills.
- Basic knowledge of MS Excel, email, and ERP systems.
- Strong coordination and follow-up skills.
- Problem-solving and decision-making abilities.
- Willingness to take ownership and responsibility.
- Ability to coordinate with customers, suppliers, factories, and logistics partners.

Preferred Skills

- Experience in the export granite business.
- Knowledge of logistics and shipping documentation.
- Strong leadership and problem-solving skills.
- Knowledge of natural stone sourcing and processing.

Location: Chattarpur, Delhi

📌 Export Operations Officer (Delhi)
🏢 JobTrade
📍 Delhi