This role as an Executive or Sr. Executive – Lead Optimization offers an exciting opportunity to utilize your telesales expertise and customer service skills in a supportive and dynamic environment.

Main Job Tasks and Responsibilities:

- Follow up with customers via telephone or email following initial sales contact and schedule appointments.
- Provide detailed information to callers about company services and products.
- Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
- Maintain and organize inquiry sheets using designated formats and software.
- Proficiency in MS Office and Internet applications.
- Continuously educate oneself on products to enhance customer service during calls.





Skills/Requirements:

- At least 2+ years of experience in telesales within a high-volume, fast-paced environment.
- Strong customer service and telesales skills.
- Proficient in web-based applications and Windows operating systems.
- Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
- Capability to handle sensitive and confidential client information.
- Superior verbal and written communication skills.
- Solid problem-solving and decision-making abilities.
- Demonstrated ability in closing sales effectively.

📌 Executive or Sr. Executive – Lead Optimization (New Delhi)
🏢 Offrolls
📍 New Delhi