Key Responsibilities

- Manage day-to-day operations across e-commerce marketplaces and online platforms.

- Create, update, and optimize product listings, including titles, descriptions, images, keywords, specifications, and product attributes.

- Ensure product listings are accurate, complete, active, and compliant with marketplace guidelines.

- Monitor daily sales, orders, traffic, conversion rates, revenue, and product-level performance.

- Analyze sales trends and identify reasons for increases or declines in online revenue.

- Manage product pricing, discounts, offers, coupons, and promotional activities.

- Monitor competitor pricing and marketplace trends to maintain competitive positioning.

- Coordinate with inventory and warehouse teams to ensure adequate stock availability.

- Monitor stock levels and proactively highlight products at risk of going out of stock.

- Manage marketplace advertising campaigns and monitor advertising performance.

- Track key advertising metrics such as impressions, clicks, spend, sales, ROAS, and ACOS.

- Identify underperforming products and campaigns and recommend improvement strategies.

- Monitor orders, cancellations, returns, refunds, and customer complaints.





- Analyze return and cancellation reasons and coordinate with relevant teams to reduce recurring issues.

- Monitor marketplace account health, policy notifications, listing suppressions, and compliance issues.

- Coordinate with marketplace support teams to resolve operational and account-related problems.

- Prepare daily, weekly, and monthly e-commerce performance reports.

Required Skills & Qualifications

- 2–5 years of relevant experience in e-commerce or marketplace management.

- Hands-on experience managing one or more e-commerce marketplaces.

- Good understanding of marketplace operations and online sales processes.

- Experience in product listing and catalog management.

- Knowledge of pricing, promotions, inventory, advertising, and order management.

- Strong analytical and problem-solving skills.

- Good knowledge of MS Excel / Google Sheets.

- Ability to analyze sales reports and marketplace data.

- Strong communication and coordination skills.

- Ability to work independently and manage multiple tasks.

- Valuable attention to detail and accuracy.

- Ability to work with targets and performance-based KPIs.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 E-Commerce Executive (North Sikkim)
🏢 Saya Stationery Private
📍 North Sikkim