- Support for desktops, laptops, and peripherals
- Perform hardware installation, replacement, and basic troubleshooting
- Manage device lifecycle (allocation, tracking, refresh, decommission)
- Support OS (Windows), software installation, and patching
- Handle basic network issues (Wi-Fi, VPN, LAN, DNS/DHCP)
- Manage tickets and ensure SLA compliance
- Assist onboarding/offboarding and user setup
- Assist in maintaining assets and support documentation
- Escalate complex issues to L3 teams +
📌 Desktop Support Engineer(End User Support-ServiceNow) (Goregaon)
🏢 Akana Services
📍 Goregaon
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.