- 8+ years with Dynamics 365 Finance & Operations
- Strong X++ and the D365 extension model able to read and reason about custom code, not necessarily write features daily.
- Hands-on Lifecycle Services (LCS) experience: deployments, diagnostics, environment servicing
- Demonstrable production support and troubleshooting background — you have carried a P1 before
- Working knowledge of F&O; security architecture (roles, duties, privileges) and D365 licensing implications
- Clear written English and the confidence to face a client directly
- Validate platform releases and hotfixes; run post-deployment smoke tests and produce validation evidence
- Support setting refresh cycles and the post-refresh reconnection and verification steps
- Work alongside the platform engineer on deployments across non-production tiers
Strongly preferred
- Experience with an ISV vertical solution on F&O; (NAXT, or comparable equipment-dealer / field-service verticals)
- Familiarity with dual-write and F&O; Customer Engagement integration patterns
- Exposure to Azure integration services (Logic Apps, Service Bus) and DMF / data entities
- Prior managed services or AMS delivery, working to SLAs
- Azure DevOps for work tracking and documentation
Documentation and enablement
- Write step-by-step runbooks and SOPs into the client's Azure DevOps repository after each resolved issue
- Mentor junior engineers on the pod
- Support the eventual handover of operational workflows to the client's incoming system administrator
📌 Technical Lead (Hyderabad)
🏢 3shool Technology Consultants
📍 Hyderabad
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