Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

11 Sep
|
Naukri e-Hire
|
Bengaluru

11 Sep

Naukri e-Hire

Bengaluru

Roles and Responsibilities :

- Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.

- Handle incoming calls, emails, and chats in a professional manner, ensuring timely resolution of issues.

- Maintain accurate records of all interactions with customers using CRM software.

- Escalate complex issues to senior team members when necessary.

Job Requirements :

- 0-2 years of experience in BPO/Call Centre setting.

- Excellent communication skills for effective interaction with customers over the phone or digital channels.

- Basic computer knowledge for navigating CRM systems and other relevant tools.

- Fresh graduate/fresher candidates are welcome to apply.

📌 Customer Support Executive (Bengaluru)
🏢 Naukri e-Hire
📍 Bengaluru

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